Effective Date: July 21, 2026

Welcome to CRMPress. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how CRMPress (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects your information when you use our website and SaaS CRM platform.

1. Company Information

CRMPress
SaaS CRM Solutions
Rajkot, Gujarat, India

Email: info@crmpress.net

2. Information We Collect

We collect information to provide and improve our CRM services.

Personal Information

When you register or contact us, we may collect:

Full Name
Company Name
Email Address
Phone Number
Billing Address
GST Information (if applicable)
Payment Information
Login Credentials

Business Information

Our CRM platform may store data uploaded by customers including:

Customer Records
Leads
Contacts
Sales Opportunities
Projects
Invoices
Estimates
Support Tickets
Notes
Documents
Employee Information
Custom Fields

This information belongs to you, and CRMPress only processes it on your behalf.

Technical Information

We automatically collect:

IP Address
Browser Type
Device Information
Operating System
Time Zone
Access Logs
Cookies
Usage Analytics

3. How We Use Your Information

We use your information to:

Create and manage your account
Provide CRM services
Process payments
Deliver customer support
Improve platform performance
Send service notifications
Respond to inquiries
Detect fraud and unauthorized access
Comply with legal obligations

4. Customer Data Ownership

All customer data entered into CRMPress remains the property of the customer.

CRMPress does not claim ownership of your business data.

Upon account termination, customers may request export of their available data according to our data retention policy.

5. Payment Information

Payments are processed through trusted third-party payment providers.

CRMPress does not store complete debit card, credit card, or banking credentials on its servers.

6. Cookies

We use cookies to:

Keep users logged in
Remember preferences
Improve website performance
Analyze visitor statistics
Enhance security

Users can disable cookies through their browser settings, although certain features may not function correctly.

7. Third-Party Services

CRMPress may integrate with trusted third-party services including:

Payment Gateways
Email Services
SMS Providers
Cloud Storage
Analytics Services
API Integrations

These providers have their own privacy policies governing the data they process.

8. Data Security

We implement industry-standard security measures including:

SSL/TLS Encryption
Secure Cloud Infrastructure
Firewall Protection
Regular Security Updates
Role-Based Access Control
Encrypted Password Storage
Activity Logging
Data Backup Procedures

While we strive to protect your information, no internet-based system is completely secure.

9. Data Retention

We retain your information:

While your account remains active
As required by applicable laws
Until deletion is requested where legally permitted
For backup and disaster recovery purposes for a limited period

10. International Data Transfers

Your information may be processed or stored on servers located outside your country depending on the hosting infrastructure selected for your account.

By using CRMPress, you consent to such transfers where applicable.

11. Your Rights

Depending on your applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your personal information
Restrict processing
Object to certain processing activities
Export your data
Withdraw consent where applicable

Requests may be submitted via email.

12. Children’s Privacy

CRMPress is intended for business and professional use.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

13. Marketing Communications

We may send:

Product Updates
Feature Announcements
Security Notifications
Billing Notices
Service Maintenance Alerts
Promotional Emails

You may unsubscribe from marketing emails at any time. Essential service communications will continue to be sent when necessary.

14. Data Sharing

CRMPress does not sell, rent, or trade customer personal information.

We may share information only when:

Required by law
Required to provide requested services
Working with trusted service providers under confidentiality obligations
Protecting our legal rights
Preventing fraud or security threats

15. Account Security

Customers are responsible for:

Maintaining password confidentiality
Protecting login credentials
Using strong passwords
Restricting unauthorized access to their accounts
Promptly notifying CRMPress of any suspected security incident

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

The updated version will be posted on this page with a revised Effective Date.

17. Contact Us

If you have any questions about this Privacy Policy or the handling of your personal information, please contact us:

CRMPress
Rajkot, Gujarat, India