Effective Date: July 21, 2026

Welcome to CRMPress. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Invoice Manager, operated by Pratik Maniyar (“Company,” “we,” “our,” or “us”), collects, uses, stores, and protects information when you use our website, application, and invoicing services.

1. Company Information

CRMPress
Owner: Pratik Maniyar
Address: New Sukh Sagar Society, Sheri Number 3, Opposite Maahi Dairy, Bhagvati
Para Mein Road, Rajkot – 360001, Gujarat, India
Email: maniarpratik@gmail.com

CRMPress is a digital/software service. We do not sell or ship physical products.

2. Information We Collect

We may collect information necessary to provide and improve our services.

Personal Information

When you register, subscribe, contact us, or use our services, we may collect:

Full Name
Business/Company Name
Email Address
Phone Number
Billing Address
GST Information, where applicable
Payment and transaction information
Login credentials
Account and subscription information

Business Information

Invoice Manager may allow customers to create, upload, or store business information such as:

Customer records
Customer names and contact information
Products and services
Invoices
Estimates/quotations
Payment records
Business transactions
Notes
Documents
Employee information
Custom fields

Business information submitted by customers remains under their control. We process such information only to provide the requested services and operate the platform.

Technical Information

We may automatically collect:

IP Address
Browser type
Device information
Operating system
Time zone
Access logs
Cookies
Usage information
Error and diagnostic information
Website analytics

3. How We Use Your Information

We may use collected information to:

Create and manage your account
Provide and operate Invoice Manager
Create and manage invoices and other business records
Process subscriptions and payments
Provide customer support
Communicate about your account and subscription
Send important service notifications
Improve our software and services
Monitor security and prevent unauthorized access
Detect and prevent fraud or abuse
Comply with applicable laws and legal requirements

4. Customer Data Ownership

Information and business data entered into Invoice Manager by customers remains the property and responsibility of the customer, subject to applicable law.

Invoice Manager does not claim ownership of your business records or customer data.

Customers are responsible for ensuring that they have the appropriate rights and permissions to upload and process information through our service.

5. Payment Information

Payments may be processed through third-party payment processors or gateways.

We may receive limited payment-related information, such as transaction status, payment reference, subscription information, or the last four digits of a payment card where provided by the payment processor.

We do not intentionally store complete credit/debit card numbers, CVV numbers, or banking credentials on our own servers unless specifically required and lawfully permitted for a payment service.

Payment providers may process your information according to their own terms and privacy policies.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Keep users logged in
Remember preferences
Maintain sessions
Improve website performance
Understand service usage
Improve security
Analyze website traffic

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the service.

7. Third-Party Services

CRMPress may use third-party providers for services such as:

Payment processing
Cloud hosting
Email delivery
SMS services
Analytics
Authentication
Error monitoring
Backup services
Customer support
API integrations

These providers may process information as necessary to provide their services and are subject to their respective terms and privacy policies.

8. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

Security measures may include:

SSL/TLS encryption
Secure cloud infrastructure
Firewall and access controls
Password protection and secure password storage
Role-based access controls
Security monitoring
Activity logging
Regular software and security updates
Data backup procedures

However, no internet-based service can guarantee absolute security.

9. Data Retention

We may retain information:

For as long as your account remains active
For as long as necessary to provide our services
To comply with legal, tax, accounting, or regulatory requirements
To resolve disputes
To enforce our agreements
For security and fraud-prevention purposes
In backups for a reasonable and limited period

After account termination, information may be deleted or anonymized subject to applicable legal requirements and our operational backup procedures.

10. International Data Transfers

Depending on our hosting providers and third-party service providers, your information may be processed or stored on servers located outside your state or country.

Where required by applicable law, we will take appropriate measures for such transfers.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion where legally permitted
Request information about how your data is processed
Request export or portability of certain data
Object to or restrict certain processing
Withdraw consent where processing is based on consent

Requests may be submitted using the contact information provided below.

Certain requests may be subject to legal or contractual limitations.

12. Children’s Privacy

CRMPress is intended for business and professional use.

Our services are not directed toward children under 18. We do not knowingly collect personal information from children.

13. Marketing Communications

Where permitted by applicable law, we may send:

Product updates
Feature announcements
Promotional communications
Service information
Security notifications
Billing notifications
Maintenance notifications

You may unsubscribe from promotional communications at any time. We may continue to send essential communications relating to your account, security, payments, or service operation.

14. Data Sharing

We do not sell, rent, or trade your personal information.

We may disclose information when reasonably necessary:

To provide the requested services
To trusted service providers working on our behalf
To process payments
To comply with applicable laws or legal processes
To protect our rights, property, or users
To investigate fraud, abuse, or security incidents
With your consent or at your direction

15. Account Security

You are responsible for maintaining the confidentiality of your account credentials.

You should:

Use a strong and unique password
Keep your login credentials confidential
Restrict access to your account
Log out from shared devices
Notify us promptly if you suspect unauthorized access

We are not responsible for unauthorized access resulting from credentials that have been improperly disclosed or inadequately protected by the customer.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on this page with a revised Effective Date.

17. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

18. GDPR & DPDP

Invoice Manager is committed to handling personal information responsibly and, where applicable, strives to comply with applicable data protection laws, including:

India’s Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable
General Data Protection Regulation (GDPR), where applicable
Other applicable privacy and data protection laws

The specific rights available to you depend on the laws applicable to your circumstances and location.

We aim to process personal information for legitimate and disclosed purposes and maintain appropriate technical and organizational safeguards.

Refund, Cancellation, Return & Shipping Policy

Effective Date: July 21, 2026

CRMPress is a digital software/SaaS service. We do not sell or ship physical products.

1. No Refund Policy

All subscription and service payments made for Invoice Manager are non-refundable, except where a refund is required by applicable law or expressly agreed to by CRMPress in writing.

Once a payment has been successfully processed, we generally do not provide refunds for:

Change of mind
Failure to use the service
Unused subscription time
Partial subscription periods
Failure to cancel before the renewal date
Accidental purchases or payments
Downgrading or discontinuing use of the service

If applicable law requires a refund or provides a mandatory cancellation right, those legal rights will prevail over this policy.

2. Cancellation Policy

You may cancel your subscription at any time through the available account or subscription settings, or by contacting us.

Cancellation will generally prevent future subscription renewals.

Unless otherwise required by applicable law, cancellation does not automatically entitle you to a refund for the current paid subscription period.

3. No Return Policy

Invoice Manager is a digital service and does not sell physical goods.

Therefore, there are no physical products to return.

4. No Shipping Policy

Invoice Manager is provided electronically through the internet.

No physical products are shipped or delivered.

After successful registration or payment, access to the applicable software/service may be provided electronically according to your subscription plan.

5. Service Termination

We may suspend or terminate an account where reasonably necessary, including in cases involving:

Violation of our Terms of Service
Fraudulent activity
Abuse of the platform
Unauthorized access
Illegal activity
Non-payment
Security risks

Where appropriate, we may provide notice before suspension or termination, subject to the circumstances and applicable law.

6. Contact Regarding Billing

For billing, cancellation, or payment-related questions:

Note: CRMPress is a digital/software service. No physical goods are sold, returned, or shipped.

Privacy Policy